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1-677-124-44227 184 Main Collins Street, West Victoria 8007 Mon - Sat 8.00 - 18.00, Sunday CLOSED
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Privacy Policy

Privacy Policy

This Privacy Notice explains how IRS Performance Coaching or Ishan Rawlley-Singh (“IRS Performance Coaching” “Ishan Rawlley Singh” “I” “me”) looks after your personal information. I have a responsibility to ensure it is held and processed securely and in compliance with the Data Protection Act 1998, the General Data Protection Regulations 2019 and all associated legislation.

1. What information do we collect and why?

We collect the following information:

  • If you contact me through one of the websites contact forms, you may be added to the IRS performance coaching mailing list using your name and email address. This includes information, updates, and offers regarding my services. You can unsubscribe at any time by emailing: info@irsperformancecoaching.com.
  • If you fill out the contact form on our website, we collect your name, email address, telephone number and the contents of your message so that we can respond to your enquiry.
  • If you talk to me in person or on the phone or if you are referred to me by a third party, I may collect contact details, such as your email address, telephone number, and any information you choose to share with me. I collect this information to communicate with you and to provide my services.
  • If you are a client, I hold billing information.
  • I use Google Analytics on my website. This collects non-personally identifiable information about your computer hardware and software (IP address, browser type, operating system, domain name, access times and referring website address) to provide me with general information about how my website is used.
  • I also use cookies to collect information on my website. Further information about the cookies I use and why we use them can be found below.
  • I collect the above information directly from you, from third parties who refer you to me and from online sources such as Google Analytics and cookies.
  • It you take up my services, I may collect training (volume, intensity, load and heart rate) and physical assessment data (force plate, ForceFrame, NordBoard, strength testing and anthropometry (skinfold and girth)). In addition, I may also collect other information such as your height, weight, and date of birth. This information is an exception to (3) and will not be shared without your consent.

2. What are my legal grounds for processing this information?

  • Consent – when you contact me, you consent to me processing your information for the purpose of providing you with content you may find relevant, including updates of services and offers.
  • Legitimate Interests – to provide anyone that contacts me with relevant content; information about services; to respond to enquiries; to provide, improve and develop me services; to contact you about events; to develop business relationships; to identify and advance new business opportunities; to help me evaluate and develop my marketing strategy; to understand how people are using my website and interacting with its contents.

3. Sharing data

I may share information with third parties who provide services to me, such as accountants, lawyers and designers. I only provide them with the information they need in order to deliver the specific service. They are not permitted to use that information for any other purpose. I may also share information with other third parties if required and permitted by law.

4. Data storage and retention

I look after your information on my own hard drives and data storage systems. I also use third party tools, such as cloud storage and email marketing software. I will retain your data for as long as you agree to receive marketing from me (you can opt out at any time) or for as long as I have a legitimate interest in retaining it.

5. Your rights

Below are your rights in relation to your information. You can:

  • Ask for copies of your information.
  • Request rectification of incorrect or incomplete personal data.
  • Object to processing of your data.
  • Request erasure of your personal data.
  • Request restriction of processing of your personal data.
  • Request portability of your personal data.

6. Contact information

All questions about how I look after your data or if you have a request in relation to the data I hold about you, please contact me at: info@irsperformancecoaching.com.